What Happens if Roofers Uncover Unforeseen Damage?

It's a common concern - you get some roof work booked in, thinking it'll be pretty straightforward, and then the roofers take a look and find something unexpected. So what actually happens if that does come up?

First things first - we'll talk to you about it

If we spot something while we're working - like hidden rot, cracked timbers, or something that wasn't visible from the outside - we won't just carry on and surprise you with a bigger bill later. We'll pause, show you what we've found, and explain what it means in plain English.

No pressure, no confusion - just clear info

We'll walk you through your options and let you know if anything needs doing urgently, or if it can wait. If it's something that needs sorting straight away, we'll explain why and give you a proper idea of what it'll cost. No vague estimates or pressure to say yes on the spot.

If the quote needs to change, we'll be upfront about it

Sometimes extra damage means extra work - but we'll always be honest about what's involved and how much it'll cost before anything goes ahead. You stay in control the whole time.

We keep things simple and sensible

Not every surprise means a big drama. Sometimes it's a small fix, other times it might need a bit more attention - but we'll always try to keep things as stress-free and cost-effective as possible.

You won't be left in the dark

We've been doing this for years, so we know how to handle surprises when they crop up - and more importantly, how to keep you informed and reassured from start to finish.

If you're ever unsure or just want a bit of advice, give us a call. We're happy to chat things through, no obligation.